Restoration by Design Stone

Restoration by design stone | Boston

Frequently Asked Questions

Here are some of the questions we are most frequently asked. If you have a question that’s not answered here, we welcome you to CONTACT US.

FAQ

When acid (vinegar) comes into contact with marble (calcium carbonate), it causes a chemical reaction. The result is called etching. Natural stone sealers penetrate the stone and do not prevent this natural reaction. If you do in fact have a polyurethane coat on top of your stone, then you have a different problem altogether. If the stone is etched, we can refinish it.

Look for signs such as:

-Dullness, even after routine cleaning

-Deep scratches, visible etches, or chips

-Persistent stains that do not respond to standard cleaning

-Uneven or worn areas, especially in high-traffic commercial floors

If you notice any of these issues or if your space hasn’t been serviced in several years, it’s a good time to consider an assessment.

There is no dust created during the restoration process, because we use diamond abrasives and water.

We proudly serve both residential and commercial clients in the Greater Boston area. Our expertise includes restoring marble, granite, terrazzo, travertine, limestone, slate, and more. We handle everything from residential kitchen countertops and floors to large commercial lobbies, office hallways, retail spaces, and hospitality venues.

Rugs are a good idea to catch dirt and grit. However, there are a few things to keep in mind. It is important to use rug holders designed to go under rugs to keep them in place. Sliding rugs are not only dangerous, they are a constant source of new scratches. Do not use rugs that are backed with rubber or latex.

The #1 culprit of damage to floors is dirt, (grit, sand & dust). The best treatment for your floor is a dry, untreated microfiber dust mop or vacuum, used every day when possible. Damp mopping is recommended on a weekly basis and whenever there are visible spills. For more information about stone care download our Stone and Tile Care Guide on our CARING FOR IT page.

These are not water spots, but an etch mark in the surface of the stone. This is what happens when an acidic substance comes in contact with any calcium based stone. To get rid of the etch marks, the stone will need to be polished out, much like a gemstone would have to be if it were scratched.

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How Can We Help?

Feel free to reach out to us at Restoration by Design Stone. Whether you’re a homeowner looking to revive your countertops or a business owner aiming to keep your facility’s floors looking their best, our team is here to help you every step of the way.